Lu Ellen Kilday is a former timeshare owner who has used the services of Timeshare Relief. She was extremely satisfied when she received confirmation and notification of her final transfer. In the past she had tried getting rid of her timeshare on a timeshare advertising website. It just didn’t work at all for her husband, Thomas, and her, the website did not help them get any closer to getting rid of their timeshare obligations. They had been contacted by Timeshare Relief before but were not able to attend the presentation together at that time. When they were finally able to attend a presentation together they both liked what Timeshare Relief had to offer.

Interviewer:                       All right, for the record, if it’s okay, what is your name?

Lu Ellen Kilday:                  Lu Ellen Kilday.

Interviewer:                       Are you satisfied with the service that Timeshare Relief has provided?

Lu Ellen Kilday:                  Yes, I am.

Interviewer:                       Are you still paying for your timeshare?

Lu Ellen Kilday:                  No.

Interviewer:                        Did you enjoy receiving the notification of final                                                                          transfer?

Lu Ellen Kilday:                Oh yes.

Interviewer:                       Have you tried any other service besides Timeshare Relief to get                                                        you out of your timeshare?

Lu Ellen Kilday:                 Yes, a service; say a website, to advertise online.

Interviewer:                        How did it work for you?

Lu Ellen Kilday:                 Well, I came to you, didn’t I?  Not at all.

Interviewer:                       Why did you decide to go with Timeshare Relief?

Lu Ellen Kilday:                  Well, we had been contacted by them before and just had not                                                               worked out where we could go, and it just was a time where my                                                           husband and I could both go to the presentation.  And apparently,                                                   obviously, we liked what we saw and heard.

Interviewer:                       On a scale of 1-10, what is your overall satisfaction level with our service?

Lu Ellen Kilday:                  10.

Interviewer:                       Is there anything else you would like to share about your                                                                      experience with Timeshare Relief?

Lu Ellen Kilday:                  No, just that the presentation was very well put together and very                                                   informative and easy to understand.

Interviewer:                       Based on your experience, would you recommend our service?

Lu Ellen Kilday:                  Yeah.  Yes.

Interviewer:                       Sounds like you were pleased with your experience with us.

Lu Ellen Kilday:                  Yes, we were.

Interviewer:                       Thank you so much and have a nice day.

Lu Ellen Kilday:                Thank you.

Individuals who provide testimonials are not paid for their comments.  Timeshare Relief makes no claims that it can take every timeshare as qualifications do apply.  Clients of Timeshare Relief’s timeshare service are guaranteed to be free of their timeshare contract.

To find out more information about the service, contact us through the special hotline 1-866-797-0535.  Or, go to http://www.timesharerelief360.com and fill in your contact information and one of our expert advisors can help explain the process.

Reporter: In this tough economy, many homeowners are struggling to pay their mortgages, but what about paying for vacation homes?  Timeshares were embraced by Americans in the 1970s, but more than 30 years later, it looks like their time has come and gone.  Reporter Margaret Sharp explains:

Margaret Sharp: Having a vacation home can prompt visions of tropical islands and beautiful scenery.  So many are drawn to timeshares thinking it’s an affordable way to have it all.  But for some timeshare owners, what was once a dream has turned into a nightmare.

David MacMillan: We have a location in Las Vegas and they told us that by investing in this timeshare, we’d be able to own property and real estate that we could sell for a profit.

Margaret Sharp: Over ten years ago, David MacMillan and his wife, Cindy Martin-MacMillan, bought a timeshare.  They liked the idea of having vacation property that multiple parties owned and shared.  But the MacMillans soon figured out that along with the property came never ending fees.

Cindy Martin-MacMillan: Maybe you move from one side of the country to the other and you don’t need it anymore.  Maybe there’s been a divorce or a death or an illness and you’re not using it.  But you’re still having to pay the maintenance fees whether you go or not.

Margaret Sharp: So the couple started Timeshare Relief, Inc.  The company helps timeshare owners who want out of their contracts.

David MacMillan: We have a series of disposal companies that find alternative uses for the timeshare.  And they can be anything from vacation clubs to actually selling them in bulk to a large corporation.

Margaret Sharp: And it’s a service that clients appreciate, especially with maintenance fees rising each year.

Nancy Gruttemeyer: What started out as like a $270 maintenance fee kept creeping up and creeping up.

Margaret Sharp: Nancy Gruttemeyer was a timeshare owner for many years, but when her annual maintenance fee skyrocketed, she had to find a way to opt out.  Even Gruttemeyer’s daughter, Jamie, thought the timeshare was more trouble than its worth.

Jamie Gruttemeyer: It’s not like it’s a special heirloom.  It’s something that you really can’t get out of.  Once you’re in it, you really can’t get out of it.

Margaret Sharp: Luckily, Timeshare Relief was able to get the Gruttemeyers out of their contract.  For some other owners, it was the timing that was the problem.  Timeshare contracts only allow owners to use their homes during an allotted time.  Owner, Gerard Hartley owned his property for ten years and never got the timing right.

Gerard Hartley: I never saw it – the unit that I bought, which was in Scottsdale, Arizona.

Margaret Sharp: It’s clients like these that have made Timeshare Relief, Inc. a Best Performance winner two years in a row.

David MacMillan: Our company was started in our living room, and it was just Cindy and I.  And we believed in what we were doing.

Margaret Sharp: Today the company has a sales call center, customer service department, and 50,000 clients in the U.S., Canada and United Kingdom.  And in this slowing economy, the company has actually grown.  Their work is in high-demand as people try to cut unnecessary costs from their lifestyles.

Cindy Martin-MacMillan: I always wake up in the mornings saying, “Who am I going to help today?”

Margaret Sharp: The company’s best advice for those of you who are looking in to buying a timeshare is buyer beware.  But for those of you that already own a timeshare that you don’t want, the company is there to help get you out.  For CitiCable 3, I’m Margaret Sharp.

Thanks, Margaret.  Timeshare sales reached their peak in 2007, bringing in more than $10 billion in revenue.  But by 2009, sales dropped by 30 percent and continue to decline.

—

The news program was produced by the City of Torrance for the This Week in Torrance program on CitiCable 3.

Due in part to receiving the Best in Torrance Award for 2 years running, Timeshare Relief was featured on This Week in Torrance on a local television program to highlight what the company has done for their clients and a little more about the timeshare industry as a whole.

In addition to seeing some of the inner working at Timeshare Relief and the offices, you’ll get to hear from the owners and founders of the company, David Macmillan and Cindy Martin Macmillan.  If you don’t know their story, click here.

You’ll also get to hear from a few clients of Timeshare Relief and get their perspective of their timeshare ownership experience.

We hope you enjoy the news segment.  Remember Timeshare Relief is here to help.  You can call us at our special hotline at 1-866-797-0535 or fill out your contact information on the home page of this website, http://www.timesharerelief360.com.  Someone will contact you to talk about your specific timeshare situation and what options you might have.

The news program was produced by the City of Torrance for the This Week in Torrance program on CitiCable 3.

After agreeing to work with Timeshare Relief, the Campbells shared a story about their experience with timeshare listing companies that represent themselves as resale companies. After being burned twice, Ms. Campbell received a call from another company promising to sell her timeshare. She definitely did not want to put any more money upfront, so she asked the caller to work on a commission only.

The telemarketer continued with the sales pitch but grew increasingly frustrated as he could not convince Ms. Campbell to agree to the service he was providing. Finally, he gives up and insults her for buying a timeshare in the first place.

Given those experiences, the Campbells went ahead and worked with Timeshare Relief to get rid of their timeshare. We’re grateful for them to having an open mind and trusting us to put their timeshare behind them. We hope it’s because of our long-standing track record of success, our people who meet with timeshare owners everyday, and our caring to provide owners the knowledge and education to make good informed decisions.

ABC’s Nightline news program produced this video about timeshares and the financial dangers that timeshare owners face especially years after they buy their timeshares.  Although it’s nothing terribly new to Timeshare Relief clients or to owners who have tried to get rid of their timeshares, the video may surprise many.

There are simply too many stories that are similar in the timeshare resales market and very few buyers.  With escalating maintenance fees, potential for high special assessment fees and lifetime contracts, timeshares continue to prove to be a heavy burden on their owners.

If you are one of those who are seeking relief from your timeshare, contact Timeshare Relief now at 1-866-797-0535 and speak with one of our friendly, expert timeshare owner advocates.  If the phone lines are busy, please keep trying.  Stop wasting money on timeshare bills that keep going up.

At Timeshare Relief, we like to give credit where credit is due. We understand that it takes a tremendous team effort to help timeshare owners who want out of their timeshare contracts. While clients may speak to one of our remarkable timeshare consultants face-to-face or over the phone, there are many more staff members that work tirelessly behind the scenes making sure that the transfers go through correctly and everything is accounted for properly.

With the growth of the company, many new people have joined. It’s funny how many are impressed with the positive atmosphere and dedication to the clients fostered by their colleagues. There is a feeling of family and certainly one of teamwork.

We want to take this opportunity to say “Thank You!” to everyone at Timeshare Relief and to all the thousands of timeshare owners that trusted us enough to handle their timeshare transfer with professionalism and care.

Timeshare Relief, Inc. (TSR) recently had the distinction of being featured on the CBS series, Eye on America.  The exclusive was titled, “Innovative Timeshare Solutions”.  The television special placed the spotlight on how TSR provides effective solutions to the problems seen today with the timeshare industry.  The nationally broadcast special was part of the ongoing show series, Eye on Travel.

The exclusive highlighted a few surprising facts about timeshare industry.  For instance, there is a sizeable timeshare market: the U.S. timeshare industry sales totaled a whopping $10.6 billion in 2007.  One eye-opening fact brought up during the exclusive was that out of 4.4 million households owning one or more weekly intervals in a timeshare, two-thirds of all timeshare owners were unhappy.  The reason –  they considered their timeshares to be financial liabilities.

The show illustrated how TSR originated to fill a need to help these unhappy people.  The company provides sound advice and smart decisions to come up with a timeshare exit strategy that works.  The distressed timeshare owners could now get rid of their useless, expensive timeshare units.  TSR helps their customers get out from under the heavy burden of timeshare contracts that obligated them to burdensome annual maintenance fees, property taxes, and special assessments.

David MacMillan and Cindy Martin founded TSR after the troubles they had getting rid of their Las Vegas timeshare. They wanted to help the numerous people in the U.S. like them who desperately wanted out of timeshare contracts that had become financial burdens.

Ms. Martin told CBS that TSR was proud of their record of providing a “100% guaranteed exit strategy” to their customers. Former clients were a testament that the guarantee wasn’t just lip service – it actually allowed them to be released from their contracts and begin a life free of perpetual contracts and financial burdens.

Senior Vice President at Timeshare Relief, Marcus Gillette, Sr. also spoke about the accomplishments that TSR and its employees implemented since the company began operating in 2004.  Mr. Gillette brought attention to the relief that TSR brought to disillusioned timeshare owners. He talked about saving the owners millions of dollars in maintenance fees, property taxes and special assessments.

Mr. Gillette also spoke about how gratifying it was for everybody at TSR that worked out in the field and had the personal opportunity to help people. He felt that it was a real joy to aid them in getting out of their oppressive contracts. He said that the gratitude he got from the customers made it such a fun job for everyone at Timeshare Relief to do.